Return Policy
Return Policy
Overview
We want you to be satisfied with your purchase. If you are not completely happy with your order, we’re here to help.
Returns
We accept returns under the following conditions:
- Item must be requested for return within 14 days of delivery
- Item must be unused, in original packaging, and in the same condition received
- Proof of purchase is required
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and automatically applied to your original payment method within 5–10 business days.
Non-Refundable Items
Certain items cannot be refunded, including:
- Used or damaged products (not caused by shipping)
- Items returned without original packaging
- Sale or clearance items (if applicable)
- Gift cards (if applicable)
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company (it may take time before your refund is officially posted)
- Contact your bank (processing time may vary)
If you’ve done all of the above and still have not received your refund, please contact us at [your support email].
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, contact us within 14 days of delivery.
Return Shipping
Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.
Shipping costs are non-refundable.
Contact Us
If you have any questions about returns or refunds, reach out:
Email: [your support email]